Autel Robotics in Bothell, WA Open now

Reviews about Autel Robotics

• ★ ★ ★ ★ ★

  January 09, 2020, by j s
  My X-Star Premium is incredible but what sets Autel drones apart is their awesome customer support. When you spend nearly $1,000 on a piece of technology there is always the fear of something happening to it. Autel's amazing customer support takes so much of that fear away as they are quick to respond and help you out when an issue arises. Jacob, one of Autel's Customer Support Representatives, has consistently responded promptly to my concerns and sent out a replacement part the same day I needed it. Not only that but he has been friendly through the whole process. That says a lot about a company as far as I'm concerned. It's refreshing in this day and age to be able to have your problem addressed not only promptly but also by someone who is actively trying their best to make sure you're happy with their product. If you're considering buying an Autel X-Star Premium Drone know that Autel stands behind their product and will do their best to take care of you if something goes wrong. This has been my experience anyhow and from what I've seen, many others as well. As far as the X-Star Premium is concerned, it is a awesome drone. I own similar drones from DJI and 3DR and hands down I reach for the X-Star first. It does what it's suppose to every time I turn it on. I wish I could say the same about all of my drones. Autel has just introduced their next quadcopter. It's called the "Evo" and it is a compact drone packed with new features and an upgraded 4k camera. If it is anywhere near as awesome as the X-Star Premium, it's going to be a hit. I know what I'm saving for!
• ★ ★ ★ ★ ★

  June 12, 2019, by Michael Forbes
  I am EXTREMELY SATISFIED with the X Star Premium and even more so with the Customer Service! In my opinion, you couldn't do better! Great drone, great value, helpful customer service!
• ★ ★ ★ ★ ★

  June 10, 2019, by Emilliano Zapatta
  This was my first drone (Not counting the AR Drones 5 years ago), and I am absolutely HAPPY with my Autel. The drone is first class, and even better the Customer Service is the best in the industry ! THE BEST ! PERIOD. I WOULD RECOMMEND THIS TO ANYONE FOR THEIR FIRST DRONE, as you will have enough technology without being overwhelmed. Buy the Autel, and you will never regret it. The folks at Carolina Drones are the BEST ! Just remember, all drones are basically thew same, it is CUSTOMER SERVICE that makes the difference. Auto IS #1 in Customer Service.